This Privacy Policy describes how Zbang Ltd (company number 11824205; registered office 71-75 Shelton Street, London, WC2H 9JQ) collects, uses, and discloses your personal information when you use our website and services. Our site may link to third-party websites. We are accountable only for our own platforms; please review each other site's privacy and security policies before using it.
1. Information we collect
We collect information from and about you when you use our website and services:
- Personal information: name, email, phone, or anything else you choose to provide.
- Usage data: which pages you visit, which links you click, how you navigate the site.
- Marketing preferences: whether you've opted in to hear from us.
- Cookie data: collected through cookies and similar tracking technologies. See our cookie policy.
2. Lawful basis for processing
Data protection law requires a lawful basis for processing personal data. The bases we rely on:
- Contractual obligations — when you engage our services, we process your data to fulfil the contract.
- Consent — for example, when you subscribe to our newsletter.
- Legal compliance — when the law requires us to collect or share data.
- Legitimate interest — for operational purposes that do not materially impact your rights.
3. How we use your information
We use collected information to:
- Provide and improve our website and services
- Communicate with you about your account and activity
- Send marketing communications, if you opted in
- Respond to inquiries and requests
- Analyse usage to improve the product
- Comply with legal and regulatory requirements
4. Third-party services
We may share limited data with:
- Service providers acting on our behalf (IT, accountants, technical experts), under confidentiality obligations.
- Advertising platforms (Google, Meta) where you've consented to cookies or marketing contact.
- Law enforcement or regulators, if legally required.
We do not sell personal information. Data is retained only as long as necessary for the purpose collected or as required by law.
5. Security
We take data security seriously. Transport is encrypted via HTTPS. Access to personal data is password-protected. We regularly monitor our systems for vulnerabilities and carry out penetration testing.
6. Age of consent
By using this site you represent that you are at least the age of majority in your place of residence, and that where applicable you consent to any minor dependents using it under your supervision.
7. Changes to this policy
We may update this policy at any time. Material changes will be noted here and take effect when posted. If Zbang is acquired or merged, your information may transfer to the new owner so services can continue.
8. Your rights
- Be informed about how your data is used (this notice).
- Request access to data we hold — we respond within 30 days.
- Ask us to stop, erase, or amend your data.
- Opt out of direct marketing at any time.
- Receive your data in a portable, machine-readable format.
If you have a complaint, contact us (below) and we'll work to resolve it. If the outcome isn't satisfactory, you can escalate to the Information Commissioner's Office:
Information Commissioner's OfficeWycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Or use their online form: ico.org.uk/global/contact-us/email
9. Contact
Questions about this policy: go@zbang.ai